Patient Experience

Patient Experience

What each new patient will get as they walk in to Progressive Dental will be a warm greeting from Caron, Sue or Cora on our front desk.

From the first moment you contact us for an appointment with the dentist, you’ll find we’ll make your visit (and subsequent visits) as pain-free and rewarding as possible. Upon first making an appointment, we will give you the basic information you will need to know.

When you first come in, we’ll spend a bit of time getting to know you and your individual dental needs. According to Dr Phillip Stein, “It’s all about finding out what you want, and what you expect from your treatment. We’ll talk about whether you’ve had any problems before, what those problems were, if you’ve changed dentists and why, what your health history is, and it’s all about 15 or 20 minutes at least before I even look inside your mouth.”

As a result, you’ll find your dental treatment friendlier, easier, and more caring when you visit us.

Our surgery is equipped with all the most up-to-date equipment and technology, including a cone beam X-ray, OralID (for Oral Cancer), soft-tissue lasers and more. Depending on the treatment plan we work out together, we have payment plans available which help you focus on your oral health, instead of worrying about the cost. We accept a range of payment options including cash, EFTPOS, cheque, Mastercard, Visa, Amex and HICAPS. For more information, please see our general information page.

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